How to Resign from Your Dynamics/AX Role with Integrity

When you have had a mostly positive experience with your current employer, it can be difficult to move on even though you know it’s the right thing to do for you and your career.

Working in an industry that has a small, yet growing network means it’s important to approach your resignation with care, ensuring you don’t burn any crucial bridges that could impact your future.

Moving into a job is an exciting process, particularly when you can’t wait to tackle some new challenges and explore different responsibilities. However, a graceful exit is something that you can’t rush. It’s in your best interests to plan your departure carefully and maintain a professional image to the very end.

After all, you worked hard to maintain good relationships with your colleagues and managers; it only makes sense to hold onto those connections as you progress to the next stage of your Dynamics/AX career.


Step 1: Plan the Details Carefully



From the moment you decide to resign, it’s time to enter planning mode.

People remember how someone leaves their job. Your exit can make as much of an impression as anything else you’ve done for the company. Think of your old post as your newest reference and consider how you’re going to keep things as positive as possible.

Start by consulting the policies within your organisation to find out how much notice you need to give, and who you need to speak to besides your manager.

It’s also worth drafting out some answers to questions you might hear ahead of time. For instance, if you’re asked, “Why are you leaving?” you’ll need to give a response that doesn’t place any blame on your old employer. For instance: “This new role gives me a chance to expand my skills as a Dynamics AX/365 technical architect in the supply chain space.”


Step 2: Speak to your Employer in Person

With your plan in hand, the first person to speak to is your manager.

Make sure that your employer doesn’t find out about your decision through rumours or office gossip. Sit down in private and get straight to the point. Say something like: “I’m offering my resignation, as I’ve been offered a new opportunity I simply couldn’t pass up. I’d like to make the transition as smooth as possible.”

When your manager asks you to explain why you’re leaving, highlight the aspects of your new role that you couldn’t resist, rather than focusing on things you disliked about your previous job. For instance, you might say, “As you know, I’ve wanted to expand my skills to project management.”


Step 3: Show your Appreciation in Your Resignation Letter



If you’re asked to write a letter of resignation to make your decision official, keep it concise. There’s no need to discuss the reasons you’re leaving or address anything that might have convinced you to stay.

Note the date of your last day and write down anything you plan to do to simplify the turnover process. For instance, write a list of all the duties you performed in your role, to help your manager write a job description for your position.

You can also recap what you’re grateful for in the resignation letter. For instance, say thank you for all the training your manager provided up to now, and the incredible opportunities they’ve given you. Finish the letter on  appositive note with something like: “I enjoyed working with you and appreciate your support in this next chapter of my career.”


Step 4: Make the Most of your Notice Period

Companies implement notice periods to make employee transitions easier. During the last couple of weeks in your old role, it’s important to finish up any projects or organise them to a point where it will be simple for someone else to take over. Organise your files and write a list of where you left your work.

It’s important not to mentally check out when you give your resignation, no matter how excited you are about your new role. Instead, show your gratitude for the opportunities you’ve been given by being an asset to your team, all the way to the end.

Collaborate with other Dynamics specialists, and be as cooperative as possible with your manager’s requests.


Step 5: Be Constructive in your Exit Interview



Exit interviews give employers a way to identify and reduce the problems that their teams face. While it may be in your manager’s best interest for you to cover everything, you didn’t like about the role, it’s in your interests to be careful about what you say.

In a niche space like the Dynamics/AX sector, you never know when you’ll cross paths with an employer again, or when their recommendation will help you grab a new opportunity. With that in mind, provide honest feedback about benefits and salary issues, and stay away from saying anything negative about your manager.

Finish the conversation on a positive note, with a phrase such as “All in all, I couldn’t have gotten to where I am today without this role, and for that, I’m very grateful.”

If it would help to talk through your resignation with a specialist Dynamics recruiter feel free to contact the Adapt team on +44 161 791 1723.

Until next time,




About Adapt

Adapt provide enterprise application talent solutions which deliver positive commercial outcomes. If your business outcomes depend on specialist talent in Dynamics AX, Dynamics CRM or Salesforce, we will work with you proactively to deliver the people you need, when you need them, for the best long term results.

We are truly independent. We are called Adapt for a reason, we think the recruitment world is changing and recruitment needs to too. So we do things our way – focusing on outcomes which actually interest our customers.

We are only on this planet for a short time so we are going to stick to our values and what we love doing.

If you are looking for the right new team member, for your company or, want to take your career to the next level call us on +44 161 791 1723 or email us here